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Glossary of Centralized Business Systems Terms
An A-to-Z reference of core terms used in centralized business systems work, from access control and audit trails to vendor lock-in, in plain language.
Foundations and Reference
Glossaries
Plain definitions of the terms used across business systems work.
Data Management Terms Explained
Plain definitions of data management terms such as master data, metadata, lineage, stewardship, data quality and retention, for readers who are not specialists.
IT Service Management Terms Explained
Definitions of incident, problem, change, request and other IT service management terms, written for business readers who deal with a service desk.
Operating Model and Organization Design Terms
Definitions of operating model and organization design terms, including span of control, matrix structure, center of excellence and shared services.
Project and Change Terms Explained
Plain definitions of common project and change words such as scope, milestone, stakeholder, cutover and benefits realization, for non-specialist readers.
Security and Access Terms Explained
Short definitions of common security and access terms such as authentication, encryption, phishing, access control and audit log, for non-specialist readers.
Supply Chain and Procurement Terms Explained
Plain definitions of common sourcing, purchasing and inventory terms, from purchase order and lead time to safety stock and three-way match, for general readers.
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